Shipping policy

# Shipping Policy

At Hayora, we aim to deliver your orders safely and on time.

### 🚚 Delivery Time
- Orders are generally delivered within 5 working days after dispatch.
- Delivery time may vary depending on your location, courier service, weather, public holidays, or other unforeseen circumstances.
- Remote locations may require additional delivery time.

### 📦 Order Processing
- Orders are processed and dispatched as soon as possible after confirmation.
- Once your order is shipped, you will receive tracking details through your registered contact information.

### 🔍 Order Tracking
- You can track your order using the tracking link or tracking ID provided after your order has been shipped.
- Tracking information may take some time to become active after dispatch.
- If you experience any issues with tracking, please contact Hayora customer support.

 • Damaged or Defective Items
- If your order arrives damaged, defective, or with missing parts, please contact us as soon as possible.
- Customers may be required to provide clear photos or videos of the product and packaging as proof of damage.
- After verification, Hayora will provide an appropriate resolution, such as a replacement, refund, or other suitable solution, depending on the product and circumstances.
- Damage caused by misuse, improper handling, or normal wear and tear may not be eligible for replacement or refund.

🌐 Shipping Coverage
- We currently ship across India, subject to courier service availability at your PIN code.

 ⚠️ Delivery Delays
Hayora is not responsible for delays caused by circumstances beyond our control, including courier disruptions, severe weather, public holidays, or incorrect/incomplete address details.

Thank you for choosing Hayora. 🤍